Question

What should I do if my nose trimmer does not work anymore?

Answer

If you press the on/off button, and your nose trimmer does not start:

  1. Remove the cutting unit by turning it:

  1. Switch the appliance on and off 
  2. Place the cutting element back 

If the appliance still does not work, try the following:

  1. The trimming element could be blocked by dirt. Soak the cutting element of the nose trimmer in a bowl of warm water and a little soap for about 2 minutes.
  2. The battery could be empty, replace the battery with a new one.
  3. The battery could have been inserted incorrectly, make sure the '+' pole faces down.

If your nose trimmer still does not work, please take it to your local Philips dealer or Consumer Care Center. 

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