Question

Why doesn't the epilator work?

Answer

You bought a household power appliance. This appliance cannot be used without the cord. If you want to use an appliance cordlessly please exchange the appliance at your dealer.

  • The outlet to which the appliance is connected does not work: Make sure the outlet is live. If you connect the epilator to an outlet in a bathroom cabinet, you may need to switch on the light in the bathroom to make sure the outlet is live. You could also use a working outlet outside the bathroom.
  • The overheat protection has been activated: When the epilator stops working and the speed setting indications start flashing red, the overheat protection has been activated. Let the appliance cool down. The lights stop flashing after 30 seconds. When the appliance has cooled down, switch on the epilator again. If the lights start flashing again, the epilator has not yet cooled down sufficiently.
  • The overload protection is activated because something got caught between the rotating tweezers or because you pressed the appliance too hard onto your skin: When the overload protection has been activated, the speed setting indications flash red. Turn the tweezers with your thumb until you can easily remove the item that is blocking the rotating tweezers. Then switch on the appliance again. Do not press the appliance too hard onto your skin. Your device cannot be used without being connected to the household power.
    If this advice didn't help you, please contact your local Philips dealer.

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