Question

One or more devices do not turn on/off automatically when I activate/deactivate an activity.

Answer

The problem can be solved by following the instruction below:

Maybe the 'On or Off' signal was interrupted when the macro command was sent.

 • Select the device and press the Power (B) button.
Or:
• Touch the appropriate Power (B) button in the Power screen.
For this refer to chapter 4.8 'Reconfiguring the Power/AV buttons.'

Maybe the 'Select Input' signal was interrupted when the macro command was sent.

• Press the AV button and select the device.
Or:
• Touch the appropriate AV button on the AV screen.
For this refer to chapter 4.8 'Reconfiguring the Power/AV buttons.'

If the problem occurs frequently, try adding delays to the Start Activity macro. For this, refer to chapter 4.3 'Setting up activities.'

If all above solutions provided do not solve the problem, please chat with us online (at the upper right corner), call our consumer support or contact your retailer.

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