Question

Why won’t my handle turn on?

Answer

1. Press power button to ensure device is on.
Note: Rapid yellow flashing light indicates charge is extremely low (fewer than 3 uses left).
2. Plug the charger into a live outlet.
3. Place the handle on the charger. Charge indicator flashes green until fully charged.
Note: After 4 minutes the green light will turn off to conserve battery.
If the handle still does not turn on, contact customer service. Click here for Customer
Service.