(State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation.) when running a connection test.


This error occurs when the TVis not able to obtain and IP address automatically from the router. DHCP is the way a router sends IP address to all the computers or internet connected devices on a network.

A work around for the problem can be performed. A FAQ for these internet connected devices has been created to help you enter the manual settings.

For TVs with model number: xxPFL4706/F7 and xxPFL5706/F7 Please Click Here.

For TVs with model number xxPFL5705D/F7 and xxPFL7705D/F7 Please Click Here.

For Video products with model numbers BDP5506, BDP3306, HTS5506, HTS3306 Please Click Here.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?