Question

The door to the reservoir opening fell off. Can I fix this?

Answer

Yes. In the AirFloss handle you will see the opening leading to the reservoir has slots into which the door hinges snap. Simply snap the door hinges into these slots in the reservoir opening. If the reservoir door is broken or if it will not stay locked in the handle, a new door may be necessary. If you believe that a new door may be needed on your AirFloss, contact the Philips Customer Call Center or visit the Philips Support website to get in touch with a Philips representative. Please note: AirFloss Pro and AirFloss Ultra have differently sized doors from previous models of AirFloss. To avoid getting an incorrect replacement door, make sure you have your AirFloss handle for reference when you contact the call center or Support site.

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