For this machine there are two different descaling procedures. Please check, which procedure is applicable for your machine before you continue. For a detailed help on this please have a look at the attached FAQ.
Regular descaling is necessary to ensure the long life of your Saeco machine. We recommend descaling your Saeco for every 20 tanks of water used. It does not matter whether the water was used for brewing coffee, frothing the milk or just to rinse the system.
Attention: Do not use vinegar to descale.
Please only use the original Philips / Saeco descaling agent with the name CA6700/00 or RI9111/12. You can purchase it in our shop or (http://www.philips-store.com/store/) or at a local dealer.
Preparation: Remove the Panarello (if available) from the steam wand as well as the INTENZA water filter before you´ll start descaling. Also make sure that you have one or more empty containers of suitable size nearby.
The complete descaling process will take approximately 35 minutes.
"If you do not remove the water tank out of your Syntia, it is possible that the descaling cycle will not complete properly or the descaling indicator will remain lit on the display. If this happens, start the process again and remove the water tank so that the descaling can be completed."
Your machine indicates when descaling is needed:
You can descale your machine as follows:
Turn the machine on by pressing the ON/OFF button. Wait for the machine to finish its rinse and warm-up
Exit the descaling cycle. Reassemble the external part of the Pannarello and install the Intenza water filter again.
If descaling is interrupted by turning off the machine, the water tank and internal pipes must be rinsed in the machine.
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