Question

How do I descale my Syntia (descale version 1.0)?

Answer

For this machine two different descaling procedures are applicable, version 2.1 and 1.0. 
Please check first, which version for your machine is the correct one. For a detailed help on this, see below related articles: “How do I recognize, which version of the descaling procedure is applicable for my Syntia?”

Limescale builds up inside the machine during use. It needs to be removed regularly as it may clog the water and coffee circuits of your machine. The display indicates when descaling is needed.

When the descaling symbol is shown in the display, the machine must be descaled. 

Caution: Never use vinegar as a decalcifier.
Use the Philips/Saeco decalcifier. You can purchase the SAECO decalcifier separately in the online shop (Online store) or at a local dealer.


Descaling instructions:
The complete descaling takes about 35 minutes.
Attention: once started you need to complete the descale procedure till the very end!

Before you start the descaling cycle, make sure that;

  • The drip tray is empty.
  • You have a large container (about 1 L) nearby to collect the water during the descaling process.
  • The extra INTENZA+ water filter is removed from the water tank. (if applicable)
  • The pannarello / cappuccinatore are removed. (if applicable)

Descaling process:

  1. Set the selector switch to the "" position and turn the machine on. Wait for the machine to finish its rinse and warm-up process.
  2. Empty the water tank and pour the entire bottle of Saeco descaling solution in it. Fill the water tank up with fresh water to the MAX level and put it back into the machine.
  3. Place the container under the steam/hot water wand.
  4. Turn the control dial to the " position and dispense 2-3 cups of water (approx. 150ml). Stop dispensing by turning the control dial back to the "" position.
  5. Let the descaling solution take effect for 10 minutes


     
  6. Empty the container and place it back. Turn the control dial to the "" position and dispense 2-3 cups of water (approx. 150ml). Stop dispensing by turning the control dial back to the "" position.
  7. Let the descaling solution take effect for 3 minutes.
  8. Repeat step 6 and 7 until there is no descaling solution left in the water tank and the "" symbol is displayed.


       
  9. Rinse the water tank and fill it up to the MAX level with fresh water. Empty the container used to collect the liquid dispensed by the machine and place it under the steam wand.
  10. Turn the control dial to the "" position. The machine rinse cycle starts. Let the water run until there is no water left in the water tank and the "" light remains steady on.
  11. Turn the control dial to the "" position.



        
  12. Rinse the water tank and fill it up to the MAX level with fresh water. Empty the container used to collect the liquid dispensed by the machine and place it under the dispensing spout.
  13. Before continuing with the process, make sure the following symbols are displayed.
  14. Select the pre-ground coffee function by pressing the "" button (one or more times).
  15. Press the "" button to brew a long coffee and wait until the brewing is completed.
  16. Repeat 3 times steps 12-15, then continue with step 17.


       
  17. Place the container under the steam wand. Turn the control dial to the "" position. Let the water run until there is no water left in the water tank and the "" light remains steady on.
  18. Turn the control dial to the "" position.
  19. Fill the water tank up with fresh water to the MAX level and put it back into the machine.
  20. Press and hold the  button for about 6 seconds. The descaling symbols disappears from the display. 


       
  21. Clean the drip tray and other parts.

 

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