Question

How do I descale my Syntia?

Answer

Limescale builds up inside the machine during use. It needs to be removed regularly as it may clog the water and coffee circuits of your machine. The display indicates when descaling is needed.

When the descaling symbol is shown in the display, the machine must be descaled.

Caution: Never use vinegar as a decalcifier.
Use the Philips/Saeco decalcifier. You can purchase the SAECO decalcifier separately in the online shop (Online store) or at a local dealer. 

Descaling instructions:
The complete descaling takes about 35 minutes and consists of 3 cycles: 1 descaling cycle and 2 rinsing cycles.
Attention: once started you need to complete the descale procedure till the very end!


Before you start the descaling cycle, make sure that;

  • The drip tray is empty.
  • You have a large container (about 1 L) nearby to collect the water during the descaling process.
  • The extra INTENZA+ water filter is removed from the water tank. (if applicable)
  • The pannarello / cappuccinatore are removed. (if applicable) 

Descaling cycle:

  1. Turn the machine on. Wait for the machine to finish its rinse and warm-up process.
  2. Empty the water tank and pour the entire bottle of Saeco descaling solution in it. Fill the water tank up with fresh water to the MAX level and put it back into the machine.
  3. Place the container under the dispensing spout. 

     
  4. Set the selector switch to the "" position. The descaling symbol appears on the display.
  5. Press the  button to enter the descaling menu. The following display appears.
  6. Press the  button to confirm the activation of the descaling cycle. The machine starts dispensing at regular intervals the descaling solution through the dispensing spout. The display shows the progress.
    Attention: once started you need to complete the descale procedure till the very end!
  7. When water tank is empty, the  symbol appears on the display. 


     

First rinsing cycle:

  1. Rinse the water tank, fill it up to the MAX level with fresh water and place it back into the machine. The  light turns off and the machine starts the rinsing cycle.
  2. The machine starts dispensing water through the dispensing spout until the water tank is empty. The display shows the progress. 


Seconds rinsing cycle:

  1. When the  symbol appears in the display. Rinse the water tank, fill it up to the MAX level with fresh water and place it back into the machine. The  light turns off and the machine starts the seconds rinsing cycle.
  2. The machine starts dispensing water through the dispensing spout until the water tank is empty. The display shows the progress. 


     
  3. When the  symbol appears in the display. Rinse the water tank, fill it up to the MAX level with fresh water and place it back into the machine. The  light turns off and END will appear in the display.
    Important: If the water tank is not filled up to the MAX level before the rinsing cycles, the END symbol will not appear. You need to perform another rinsing cycle. Repeat steps 10 to 11 until the END symbol appears. 
  4. Press the  button to exit the descaling cycle. The machine starts a rinsing cycle and at the end the main page of the menu will be displayed.
  5. Turn the selector switch to the "" position
  6. Clean the drip tray and all other parts.
  7. The machine is ready to brew coffee.

 

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