If the appliance does not charge, please try the following:

• Check if you have unfolded the charging stand completely. 
• Check if you have placed the groomer in the charging stand correctly. (Figs 1 and 2)
• Check if the charging light lights up. (Fig 3)
• Make sure you charge the groomer long enough:
  • The charging time for BG2039 and TT2039 is 8 hours 
  • With BG2040 and TT2040, the charging time depends on the serial number. Serial numbers 1152 and higher have a charging time of 1 hour. Serial numbers 1151 and lower have a charging time of 8 hours.
    You can find the serial number underneath the shaving unit. (Figs 4 and 5)