Question

Why is the coffee being dispensed slowly?

Answer

Please see the attachment for troubleshooting tips on why the coffee is being dispensed slowly?

To place an order for your descaling solution (RI9111/12), you can contact our parts partner, Fox International, at the following number:
In the USA: 800-321-6993 In Canada: 800-333-1064 (also known as ICPS)

The descaler is also part of the Saeco Maintenance Kit (RI9128/47) which includes two bottles of liquid descaler, two Intenza water filters, replacement o-rings, cleaning brush, one tube of food grade brew unit lubricant and a 10 pack of cleaning tablets.
You can also place your order at www.saeco-accessories.com or through any authorized service center.

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