Make sure:

• You are using the latest version of Philips In.Sight App.
• The latest firmware for the home monitor is installed.
• You have a valid Dropbox account.
• You have activated Dropbox in In.Sight App.

When stopping and uploading your recording to Dropbox, it may take some time for the home monitor to process and upload the video. Depending on your network speed this may take 1-3 minutes. During this period, if you try to start a new recording, In.Sight App may return a ‘Record error’. In this case, wait a little while and try again.