Question

My other apps are working but I cannot connect to MediaConnect.

Answer

MediaConnect software can be blocked by your firewall or antivirus software. The attached document will walk you through changing your firewall settings for the following software titles.

Windows Firewall
Norton Internet Security
McAfee Total Protection
Trend Micro Titanium

If your firewall program is not listed please contact the firewall software company. You need to allow the MediaConnect software full access to the computer.

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2.7MB
2012-10-03
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