Question

I see no picture on the display of my TV when playing a disc from my Blu-ray player with HDMI connection. What should I do?

Answer

This may be because the TV does not support certain display mode.
      
To solve this issue, follow the steps below to turn off the Deep Color Mode of the player:

  1. Press  on the remote control.
  2. Select [Setup] -> [Video] to access the video setup options.


                
  3. Select [HDMI Deep Color] and turn it off. 

If the problem persists:

  • Try disconnecting and then reconnecting the HDMI cable.
  • Try with another HDMI cable to verify the problem is not due to a faulty HDMI cable.
  • If only some specific discs are not played. Click Philips Support Page to contact Philips support.

Note:
Make sure the video files are in supported formats.

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