Question

I looked for the model number of my Sonicare toothbrush on the Sonicare website but I can't find it. Is there a mistake with the website or with my toothbrush?

Answer

Some Sonicare products have had their model numbers changed. Your product may be one of those whose number has been changed since you purchased your product. The table below lists former Sonicare model numbers that have changed, along with their new model numbers. Look on the bottom of the toothbrush handle to find the model number of your toothbrush. 

Old Model Number to New Model Number Conversions

Product

Former Model Number

New/Revised Product Number

HealthyWhite

R710

HX6710

HealthyWhite

R732

HX6732

FlexCare

R910

HX6930

FlexCare

RS930

HX6930

FlexCare Plus

900+

HX6950

Sonicare for Kids

300

HX6330

 

If you find that the number of your product has changed since you purchased your product, be sure to use the New/Revised Product Number in any future inquiries to the contact center or in searching for parts or accessories in the online store.

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