Question

I need to relocate a monitor from one place to another. What should I do?

Answer

If the relocation is within the same Wi-Fi network (for example, moving the monitor from one room to another in your home):

  1. Disconnect the monitor from power supply.
  2. Relocate the monitor.
  3. Connect the monitor to a power supply in the new location.
  4. Wait while the monitor is starting up (LED indication light is in solid amber) and connecting to your Wi-Fi network (LED indication light is blinking in green).
  5. When the LED indication light is in solid green, the monitor is connected to the Wi-Fi network and is ready to use.

If the monitor is relocated from one Wi-Fi network to another (for example, moving the monitor from home to office):

  1. Delete the monitor from the app. 
  2. Reset the monitor.
  3. Disconnect the monitor from power supply.
  4. Relocate the monitor.
  5. Connect the monitor to a power supply in the new location.
  6. Follow the on-screen App instructions to connect the monitor again.

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