Question

My PSA player has no power or locked up. What’s wrong?

Answer

  • The battery of the PSA may have exhausted; recharge the PSA with the AC/DC adapter connected to power supply.
  • You may not have thebutton pressed and held long enough. Press and hold the button until the display turns on
  • If nothing works, try doing a soft reset. Press and hold the key and the volume + key for a couple of seconds. Then switch on the PSA using the button. Note that your songs and data will not be lost or corrupted by a soft reset.
  • If battery voltage is too low after being left unused for a long time, then the device will not power ON and display the main screen even if the AC adaptor is connected; recharge the PSA with the AC/DC adapter connected to mains for at least 4 hours in order to get the PSA to resume operation.

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