Question

My media adapter is not in the list during setup.: The RC9800i is not connected to the network.

Answer

Make sure that your RC9800i is connected to the network. You can verify this by checking the connection symbol, next to the battery symbol: .

The symbol must have at least 2 bars and must not be blinking. If this is not the case, please use the WiFi or network problems troubleshooting guide to connect your RC9800i to the network.

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