Question

Why can't I learn correctly with my ProntoNEO?

Answer

If you can't learn some codes with your ProntoNEO, check that the following requirements are fulfilled:
  • Be sure that batteries are correctly charged in both source remote control and ProntoNEO.
  • The learning distance between remote controls should be approximately 2.5 cm (0.98 in.). They should form an angle of +/- 40 degrees.
  • Try to avoid any source of interference that may disturb the learning phase (non reflective surface, fairly low light ambient).

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