Question

My ProntoNEO is 'dead'. What can I try to fix this?

Answer

First check that your batteries are charged and correctly placed. If the device still doesn't react, you can repair your ProntoNEO with the firmware upgrade tool. Be sure to get the latest enhanced firmware update at www.pronto.philips.com.
 

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?