Question

What is a 'firmware upgrade' and how do I do this?

Answer

A firmware upgrade means that you change the internal software from your Pronto NG. You do this to use new features that are released by Philips or to have a fix for some problems that occurred in previous versions.
NOTE: a firmware upgrade mostly requires also an Editor upgrade.
To perform a firmware upgrade you need to download the Pronto NG Firmware Updater from the download page.
Use the following instructions to upgrade:
  1. connect the Pronto NG and wait 10 seconds.
  2. start the Pronto NG Firmware Updater and press start.
  3. follow the instructions.

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