How do I upgrade my ShoqBox with the latest firmware?


  1. Download the latest version of the Device Manager application from You may need to enter your language preference and the model number e.g.PSS100, to access the Device Manager application upgrade file.
  2. Double click the downloaded execution file to start the installation of the Device Manager.
  3. Once the installation is completed, connect the SHOQBOX to the computer and to the power supply with the AC/DC adapter.
  4. Launch Device Manager from Start->Program->Philips-> Philips (Model number of your ShoqBox) on your PC
  5. Click Upgrade. Follow screen instructions to complete firmware upgrade.(Please do not disconnect the player during the upgrading process as this interruption may damage the firmware!)
  6. The Device Manager will close automatically once the success message is displayed. Safely remove your SHOQBOX by clicking on the EJECT HARDWARE icon in your task tray bar. When prompted, “The USB Mass Storage Device can now be safely removed from the system”, click OK and unplug your micro jukebox. IMPORTANT: DO NOT DISCONNECT YOUR PLAYER FROM THE MAIN POWER SUPPLY WHEN YOU FINISH COPYING THE FIRMWARE FILE TO THE PLAYER.
  7. Your player will display “UPGRADING FIRMWARE…” once disconnected from the computer. After firmware upgrade is complete, it will reset itself, showing the PHILIPS splash screen.

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