How do I restore the firmware on my SHOQBOX?


  1. If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD. 
  2. Connect the SHOQBOX to the power supply with the AC/DC adapter.
  3. Launch the Device Manager at Start->Programs->Philips->Philips->PSS110 (or the model number of your SHOQBOX) on your PC.
    • IMPORTANT: All music & content of your SHOQBOX will be erased once the factory setting is restored.
  4. A dialogue box will pop up; click Restore and OK to confirm and start restoring the unit to its factory setting.
  5. Follow the on-screen instructions to complete the restoration.
  6. The Device Manager will close automatically once the success message is displayed.
  7. Close all opened applications and safely remove your SHOQBOX by clicking on the icon on your taskbar tray.
  8. When prompted, “The USB Mass Storage Device can now be safely removed from the system”, click OK and unplug your SHOQBOX. 
  9. Your player will display “UPGRADING FIRMWARE…” once disconnected from the computer.
  10. After firmware upgrade is complete, it will reset itself, showing the PHILIPS splash screen.

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