I get a SP or Service Pack error message when loading the CD ROM supplied with my unit.


You need to update your operating system.  Your operating system doesn’t meet the minimum system requirements. The minimum system requirements for this product is Windows XP (home or Professional) SP1 (or above)

For Windows XP users (home or Professional) SP1 (or above) are required.  The current link for this download is:


The link may change in the future and using a search engine with the following keywords should assist you.


Windows XP Download Service Pack

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?