Question

What should I do if my disc does not play, even though it spins in the player?

Answer

  • Make sure that the volume is loud enough to hear.
  • Try another disc, to see if the disc is damaged.
  • Make sure that the disc is a digital audio disc. Your player cannot play CD-ROM, CD-i, VCD, or DVD.
  • For home-burnt discs, make sure that they are CD-R or CD-RW, burnt with non-packet writing software, such as Easy CD Creator. Select the Disc at Once option in Data Disk mode. Your player cannot play data in Universal Data Format (UDF).
  • Make sure that your disc is not a two-sided, CD/DVD disc (called DualDisc or Flip Disc). Your player cannot play DualDiscs or Flip Discs.

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