When I try to upgrade my players Firmware a pop-up message tells me to go to recovery mode. What is wrong?
There is nothing to worry about. This is the normal procedure if you upgrade from a relatively older Firmware version to the latest one. Just follow these steps to go to recovery mode:
- Back up the music and data files on your player to the computer.
- Disconnect you player
- Press and hold the play/pause key and immediately connect the player to the computers USB port
- Keep holding the play/pause key until the next screen appears. Press "start" to upgrade the Firmware.