The SD card is not recognized by Windows Media Player.


SD card needs to be formatted with Philips Device Manager once before first time use.

  1. Connect the PSA to the computer with the provided USB cable. Make sure that Windows Media Player along with any other applications are closed and with a fresh battery inserted in the battery compartment 
  2. Launch the Philips Device Manager by double clicking the Device Manager icon at the task bar on your computer.  
  3. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of your PSA will be erased once the PSA is repaired.
  4. Once the repair is complete a dialogue box will pop up; click OK and unplug the PSA from the computer.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?