Question

Why do I get a SP or Service Pack error message when loading the CD ROM supplied with my unit?

Answer

You need to update your operating system because it doesn’t meet the minimum operating system requirement.

The minimum operating system requirement for this product is:

  • Windows 98SE & ME
  • Windows 2000 SP4 (or above)
    • For Windows 2000 users, you will need SP4 (or above). The current link for this download is:
      http://www.microsoft.com/windows2000/downloads
      The link may change in the future and using a search engine with the following keywords should assist you.
      Windows 2000 Download Service Pack
  • Windows XP (home or Professional) SP1 (or above)
    • For Windows XP users (home or Professional) SP1 (or above) are required. The current link for this download is:
      http://www.microsoft.com/downloads
      The link may change in the future and using a search engine with the following keywords should assist you.
      Windows XP Download Service Pack

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?