Question

What can I do when I experience bad sound quality or no sound at all?

Answer

  • Move away from magnetic field such as those from a mobile phone. Magnetic field can interfere with the sound.
  • If you listen through headphones, wear them as recommended by the manufacturer.
  • Make sure the cables (if any) are connected firmly.
  • Use only good quality discs that don’t have background noise. Try another disc, to see if the sound is better.

If the problem persists, contact Philips Customer Support.

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