Should you want to reformat your ShoqBox due to file error? Please follow the steps below.


Use the Device Manager to restore your ShoqBox to the factory setting, your ShoqBox will be reformatted automatically

  1. If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD
  2. Connect the ShoqBox to the power supply with the AC/DC adapter.
  3. Make sure all other applications such as Philips Device Plug-in, Windows Media Player or Windows Explorer that accessing the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of your device will be erased once the ShoqBox is repaired.
  4. Once the repair is complete a dialogue box will pop up; click OK and unplug the ShoqBox from the computer. IMPORTANT: All music & content of your ShoqBox will be erased once the factory setting is restored.5. Follow all screen instructions to complete the repair.

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