How do I upgrade my ShoqBox with the latest firmware?


  1. If you have not already installed the Device Manager download the latest version of the Device Manager from You may need to enter your language preference and the model number e.g.PSS231, to access the Device/Firmware Manager upgrade file.
  2. Download the zip file into a temp folder in your computer. Unzip the file and then double click the Setup.exe file to start the installation of the Device Manager.
  3. Once the installation is complete, connect the ShoqBox to the power supply with the AC/DC adapter.
  4. Make sure all other applications such as Philips Device plug-in, Windows Media Player or Windows Explorer that accessing the device are closed or else Device Manager will not recognize the device. Launch the Philips Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC. Click Update in the dialogue box

    the Philips Device Manager will detect the connection of your ShoqBox and the application will automatically check on the server to see if an update is available and prompt user to download the updated firmware. Click YES to start the downloading.

    (Please do not disconnect the jukebox during the upgrading process as this interruption may damage the firmware!)
  5. A status bar will show the downloading progress of the firmware. Once the downloading is complete the application will prompt you to install the update onto your ShoqBox. Click YES to confirm
  6. The application will show the status of updating and at the end you need to click OK to complete the update. (Please do not disconnect the jukebox during the upgrading process as this interruption may damage the firmware!)
  7. Follow all screen instructions to complete the firmware upgrade.
  8. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your ShoqBox.
  9. Once the ShoqBox is disconnected from the computer, the display will show “Firmware Upgrading” for a couple of seconds and then start up as usual. If the message does not disappear after 2 minutes, do a soft reset by using a pencil or similar small object to press the RESET OPENING pinhole at the back of the unit for 2 seconds release and then press and hold the  button for 2 seconds to switch on the device.

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