How do I reset my GoGear if it freezes or hangs up?


Try doing a soft reset.

  1. Insert a small pin or other sharp object into the reset hole located at the back of the player.
  2. Hold until the player shuts down.

Note: Your songs and data will not be lost or corrupted by a soft reset.Update your player’s firmware to the latest version to reduce the chance of future hang-ups. See "How do I upgrade my GoGear with the latest firmware?" for instructions.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to answer your question better?