Question

How do I reset my GoGear if it freezes or hangs up?

Answer

Try doing a soft reset.

  1. Insert a small pin or other sharp object into the reset hole located at the back of the player.
  2. Hold until the player shuts down.

Note: Your songs and data will not be lost or corrupted by a soft reset.Update your player’s firmware to the latest version to reduce the chance of future hang-ups. See "How do I upgrade my GoGear with the latest firmware?" for instructions.

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