While transferring mp3 tracks using auto-sync mode Windows Media Player displays error message 'Windows Media Player cannot convert the file format required by the device' beside a number of tracks.


Re-synchronize the tracks on Windows Media Player again, disconnect the device and you will be able to playback those tracks on your GoGear. This may happen when Windows Media Player is not properly synchronized with the player.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?