Question

How do I upgrade my player with the latest firmware?

Answer

  1. You can find the current Firmware version of your player in the settings menu under "Information". Regularly check www.philips.com/support for new Firmware updates. If your firmware version is the same as the latest version posted on the support site then there is NO need to update the firmware. However, if you do not have the latest version follows the steps below.
  2. Connect the player to your PC.
  3. Launch the Philips Device Manager at Start -> Programs -> Philips Digital Audio Player -> SA31XX -> Philips SA31XX Device Manager on your PC. If you do not have this program installed yet, install it from the by-packed CD or download it from www.philips.com/support.
  4. Make sure all other applications such as Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.
  5. Make sure you are connected to the internet
  6. Click update, then follows on screen instruction to complete the firmware upgrade.

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