My player has no power or locked up. What’s wrong?


  • Your battery may have gone dead. Insert a new battery before use.
  • You may have failed to press and hold the  button long enough. Press and hold the  button until the Philips splash screen appears on display.
  • Do a soft reset by re-inserting the battery.
  • If nothing works then use the Device Manager to recover your player:
    1. Launch the Philips Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC and click Repair tab.
    2. Press and hold the  button while connecting the device to the PC.
    3. Keep holding the key until the Philips Device Manager acknowledge the recovery mode of your player.
    4. Click the repair button and follow the instruction of the Device Manager.
    5. After the player has been repaired, remove it from your PC and re-start.

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