Why is there no sound when the Play button is pressed on my player?


  • Your battery may be dead. Insert a new battery before use.
  • Check that your headphone plug has been fully inserted into the headphone jack of the unit.
  • When you press the button, make sure you press and hold it until the display lights up.
  • Check that the volume is at an audible level. Increase the volume using the VOLUME + button.
  • If your player is in pause mode, press the button to resume playback.
  • Do a soft reset by reinserting the battery.
  • If nothing works, recover your player as follows:
    1. Launch the Philips Device Manager at Start > Programs > Philips Device Manager > Philips Device Manager on your PC, and then click the Repair tab.
    2. Press and hold the button while connecting the device to the computer.
    3. Hold the key until Philips Device Manager acknowledges the recovery mode of your player.
    4. Click the Repair button, and follow the instructions of the Device Manager.
    5. After the player has been repaired, remove it from your computer and restart.

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