Why is there no sound when the PLAY button is pressed on my player?


  • Your battery may have gone dead. Insert a new battery before use.
  • Check if your headphone plug has been inserted into the headphone jack of the unit completely
  • When you press the  button, make sure that it is pressed and held for long enough until the display light up.
  • Check if the volume is at an audible level. Increase the volume using the VOLUME + button.
  • If your player is in pause mode, press the  button to resume playback.
  • Do a soft reset by re-inserting the battery.
  • If nothing works, recover your player as follows:
    1. Launch the Philips Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC and click Repair tab.
    2. Press and hold the  button while connecting the device to the PC.
    3. Keep holding the key until the Philips Device Manager acknowledges the recovery mode of your player.
    4. Click the repair button and follow the instruction of the Device Manager.
    5. After the player has been repaired, remove it from your PC and re-start.

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