First check to see if your PC configuration is up to the minimum requirement by going to My Computer on the desktop right click and select Properties. If required upgrade your PC to match with the minimum configuration.
Important: Windows XP service pack 2 operating system is required to use this product. Service packs can be downloaded from www.microsoft.com/downloads. Please also make sure that you have the administrator rights of the PC.
If the Windows still fails to recognize the SA400X device after running of the patch.
If you see the below callout at the right hand bottom corner of Windows when your SA4XXX device is connected to the PC. Your SA4XXX device is not recognized properly by Windows.
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