Note: By performing a repair, all data & settings in your device will be erased.
Repair function can be performed sometimes even when the PC doesn’t detect the player. Follow the steps below:
If repairing does not work, charge the player for no less than 20 hours. By performing this, it recovers 80% of the unresponsive players.
If all of the above does not solve your issue, you may need to contact our customer service for help. Click Contact Page to see the contact details of Philips customer service.
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