Question

Why is there no sound when the PLAY button is pressed on my Digital Audio Player?

Answer

  • Your battery may have gone flat. Charge the battery via your computer’s USB port.
  • Check if your headphone plug has been inserted into the headphone jack of the unit completely
  • When you press the PLAY  button, make sure that it is pressed and held for long enough until the display light up
  • Check if the volume is at an audible level. Increase the volume using the VOLUME + button.
  • If your player is in pause mode, press the PLAY button to resume playback.
  • Do a soft reset inserting a sharp object into the “reset” pinhole of your player until it powers off.
  • If nothing works:
    1. Start Device Manager.
    2. Connect the player to your PC with the supplied USB cable WHILE holding down the play key.
    3. Device Manager should acknowledges your player and automatically goes into recovery mode.
    4. Follow the instruction of the Device Manager.
    5. After the player has been repaired, remove it from your PC and re-start.

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