Question

How can I verify whether the Conditional Access Module (CAM) is inserted correctly and is recognized by my TV?

Answer

If the CAM (CI module) is not inserted correctly, the COMMON INTERFACE menu will not be displayed on the TV menu.
IMPORTANT: Read the instructions provided by your service provider on how to set up the CAM (CI Module) before connecting to the TV.

Please follow these steps to confirm that the CAM (CI Module) is inserted correctly.

1.Switch off the TV.
2.If your CAM comes with a smart card, first insert the smart card into the CAM.
3.Check that the arrow on the smart card faces the same side of the arrow on the CAM.
4.Follow the direction printed on the CAM, gently insert the CAM into the COMMON INTERFACE slot at the side of the TV.
Caution: Do not use force if the CAM module does not enter smoothly! Make sure that you have inserted the CAM in the correct way.

5.Switch on the TV.
6.If you use a CI+ module there will be 5 steps of authentication. You don't have to react on this prompt, the authentication will complete automatically after a few seconds.
7.Press the ‘OPTIONS' button on the remote control to display the options menu.
8.If the CAM is recognized, the COMMON INTERFACE option will be highlighted.
9.Select COMMON INTERFACE and press the cursor right to select the CAM.
10.Press the ‘OK’ button to display the CAM application. The CAM applications vary depending on the service provider.
11.Follow the instructions provided by your service provider to set up your CAM.

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