I get a SP or Service Pack error message when loading the CD-ROM supplied with my unit.


You need to update your operating system. Your operating system doesn’t meet the minimum system requirements. The minimum system requirement for this product is Windows XP (Home or Professional) SP2 (or above).
For Windows XP users (Home or Professional), SP2 (or above) is required. The current link for this download is:
The link may change in the future; using a search engine with the following keywords should assist you.
Windows XP Service Pack Download

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