Question

How do I update my Player with the latest firmware?

Answer

  1. Ensure you are connected to the internet
  2. Right click the Philips Toolbox icon in the System Tray on the bottom right of your PC screen.
  3. If in the above step the tool box icon was not available, launch the Philips Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC. If you do not have this program installed yet, install it from the by-packed CD or download it from www.philips.com/support
  4. Select the “Check for Updates” option.
  5. If there are updates available for any of the below mentioned items , you will be shown the following screen –
    1. Device Firmware
    2. Media Converter Software
    3. Device Manager
  6. Choose the updates that you want to download (Note: It is advised that you always keep all your software updated) and install these if asked to.
  7. Connect the Player to your PC.
  8. Make sure all other applications such Windows Media Player or Windows Explorer that access the device are closed or else the Device Manager may not be able to update the device firmware correctly.
  9. The Philips Device Manager will detect the connection of your Player and prompt you to update the player in case the Player firmware is older than what has just been updated from the internet.
  10. Click YES to start the Update. (Please do not disconnect the jukebox during the upgrading process as this interruption may damage the firmware!)
  11. The application will show the status of updating and at the end you need to click OK to complete the update. (Please do not disconnect the jukebox during the upgrading process as this interruption may damage the firmware!)
  12. Once the update is completed, you may continue using your device as before.

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