Question

Why is there distorted sound or no sound?

Answer

  • Re-connect all connections securely. 
  • Check if the connecting cord is damaged. 
  • Check the connections to the amplifier input. 
  • Check if the input device setting on the amplifier is correct. 
  • When the unit is in pause mode or in slow-motion playback mode, sound is not output. This is not a malfunction. 
  • When the unit is in fast forward or fast reverse mode, sound is not output. This is not a malfunction. 
  • If using the HDMI connection, sound is not output when “HDMI Audio” is set to “OFF”. 
  • Check the RCA audio cable connection. If you are using HDMI-DVI conversion cable, you must connect the RCA audio cable, too. 
  • If HDMI connection is used, check whether the output format of this unit (HDMI FORMAT) matches the supported input format of the other connected device.

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