Why does my player not play back my DivX files or play them back incorrectly?
Make sure the movie is created in one of the following DivX versions: DivX 3.11, DivX 4 or DivX 5.xx (the xx can be: 01, 02, 03, 04, 05, 10 or 11). This DVD player does not support DivX 6.
The maximum size of a DivX-file is 2 Gb. Create a file with a lower sampling rate or create multiple files.
Make sure that the extension of the filename is correct. You can verify this using a computer with a CD-ROM drive. For the movie itself the correct extension is .AVI. For the (separate!) subtitle file the correct extension is .SRT or .SUB.
The name of the subtitle file needs to be identical to the name of the corresponding movie.
Use the correct method to select the title that you want to see:
Insert the disc and select the subtitle file in the disc menu.
Press SUBTITLE on the remote control of the DVD player. “Subtitle on” will appear in the top of the screen.
Select the movie file in the disc menu and press OK or PLAY. “Reading index” will appear on screen. The movie will start.
Upgrade the software of your DVD player. You can find the latest software update by clicking the ´Software and drivers´ link on the left of your product´s support page. For detailed instructions on updating the software, please click on the ´Release notes and/or installation instructions´ link on the download page.
This DVD player does not support the DivX HD, MKV, Q-pel, and GMCcontainer formats. DivX-files that are obtained from peer-to-peer services may not be in a supported format. If your player does not support a certain video file, you can download one of the widely available conversion programs to change its format.
Try to play the file on a computer. If your computer does not play back the file either, the source data is probably corrupt or damaged.