No software found on media message appears on the screen when attempting to upgrade TV software, what can I do?


  1. Confirm that the correct unzipped software “autorun.upg” file is on the USB memory stick.
    • How ?:
      Plug the USB memory stick in to your computer and brows to the stick,
      then verifying if the file “autorun.upg” is in the root ( not in a folder)
  2. It is also possible that it stops communicating while it is inserted and was working fine before.

This can be solved by  removing the USB stick and re-plugging it while the “No software found on media” is being displayed. 

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