Ensure that you install Windows Media Player 11 for XP (this version will work with Vista also) from the Microsft website first. Once this is done , install the software from the CDROM and then connect your player to the PC. It should work now.
Windows Media Player 11 for XP can be downloaded from the following link http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx
Select Windows Media Player , Version 11 for XP and the language of your choice.
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