Question

What to do in case of a C7 or C11 error?

Answer

These errors might occur when downloading towards the control panel fails.
Try the following measures to recover from the error situation:

  • Undock and redock the control panel and try again.
  • Try to plug the control panel into another USB port on your computer and try again.
  • Reboot the control panel and try again.
  • Perform a full firmware update and try again.

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