What can be the problem if my play list is deleted as soon as it I connect the player to PC?
The new firmware version FW1.13.2 & FW1.13.6 or higher may solve this problem. Please connect your PC to the Internet and launch the device manager to upgrade the firmware of your device automatically.
How can I check the firmware version number in my player?
- At play mode, press the MENU key.
- Select SETTINGS from the root menu of your player.
- Use the navigation keys to select INFORMATION and then FW version, press the navigation key . The firmware version number will show on the display.